FNB are a bunch of ********** when it comes to CPP

COVID CPP Claim

FNB must be the most useless bank in SA, when it does come to settle claims for CPP.

I have lodge a claim o n the 3rd of April 2020 and was then told that the Policy will not pay, as the Lock-down is only for part of a month and not the full month. I resubmitted my claim after the Lock-down was extended, only to be ignored by FNB. All I get is an automated reply on my mail. To try and phone them are even worse. You only get the Voice system, and after wasting about a minute or 2 they ask you to leave a voice message, which they never respond to.

I did try and solve this via my Personal banker, but should have know, that that avenue are also a waste of time, as he is as useless as the rest of FNB staff.

I lodge similar claims with both African Bank and ABSA, and all it required was one email, and within 2 to 3 days everything was settle.

FNB a very quick to ***** your money via monthly installments, but don't respond at all.

What a useless bunch.