FNB are *******

I wish there were ZERO stars!

Why does FNB take so long to process payments.

And now I'm on a negative balance as they've processed pending payments over a week later!

My issue is if I had R300 in my account and I used that R300 to let's say buy airtime ... The balance drops to zero and of course I get my airtime.

Now FNB is charging me again for that R300, their call centre agents tell me the payment was pending and was processed a few days later.

Why am I being double charged when the initial payment went off, I got an incontact message and my available balance dropped to zero!

This is ridiculous, call centre agents have no explanation other than it was a pending payment.

Pending what when my balances drop immediately, I get an incontact message and my payments were processed on the other end.

Now my account is sitting at -R2000 as I'm not transferring any of my money into my cheque account and FNB has sent me a lawyers letter demanding me rectify this negative balance or make a payment plan.

I've banked with you since 2014 and there's a lot of these pending payments I've overlooked thinking it was perhaps my error.

Not anymore! You cannot have pending payments, take the money in real time, adjust my balances and then take the same amount again days later.

This is blatant theft!