FNB approve than declines
I have been a FNB client for years
I have done a online application with FNB and it was approved and an loan account was created on my FNB app and I waited, today I go to the branch to find out what is the hold up and they tell me my application is declined!! I took my car in for repairs cause of my loan been approve the dealership wants the money, now I cant pay it now cause FNB decided and when I call in they say they can do anything about declines
Good day Reggy German Macevele,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF as issued for your complaint. I have referred the complaint to FNB Loans and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Good day Reggy German Macevele,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF as issued for your complaint. I have referred the complaint to FNB Loans and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)