1 reviews | Active since Apr 2012
FNB Apple iPhone 6 stopped working on Vodacom
I've been battling with your FNB connect department to "fix"my iPhone 6 Plus that suddenly stopped working on Vodacom on the 2nd of September. I've tried Telkom, MTN and FNB sim cards and it is working. I phoned the FNB connect call centre, but the people I spoke to were of no help. Both Apple and Vodacom referred me back to FNB since I got the phone from you.
I need FNB to fix this please.
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)