1 reviews | Active since Dec 2016
FNB APP Verification with Website not working
Once again we are stuck with a bank that is trying to be so technology ahead that it doesn't even work. I tried to buy airtime and data today through the website as you all know you have to approve it via the mobile app then. I aprove it and it just keeps on counting down on the website. In other words the 2 systems isn't talking to each other.. It seems the APP and Website has the same level of communication as between the different departments inside FNB "WHICH IS LIKE IN NOTHING, NO COMMUNICATION AT ALL"
Hello Abrie_Nel
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Hello Abrie_Nel
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team