EV
Eugene V

1 reviews | Active since Jun 2018

21 Jun 2021, 10:14

FNB App unable to do what It should be doing

It is very frustrating to have a banking app to do something according to all the supporting documentation but it cannot do it. Furthermore, it becomes incredibly difficult to contact FNB to resolve this very issues...that the app keeps flagging as an issue. Can someone from FNB contact me concerning devices and browsers. Thank you

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Jun 2021, 10:38
Official
Good day Dr Visser,

 Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback. 

Regards, 

Hello Peter Complaints Team