JB
JAPIE B

1 reviews | Active since Mar 2009

24 Nov 2017, 06:26

FNB App not working on new Phone

I am still unable to setup FNB app on new Phone. tells me username is not correct. I use same username on web access and it works 100%. Waited more than 48hours as advised by Firdoza - still not working now after 60+ hours. I need this resolved asap - please forward to Firdoza

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Nov 2017, 09:29
Official

Hello Myname00 ,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number. ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)