RR
Reitz R

1 reviews | Active since Aug 2016

26 May 2017, 11:49

FNB app not working on android 8

<p>So I updated to android 8 and the FNB app stopped working. </p> <p> </p> <p>Rh ********** 9063</p> <p> </p> <p>No responce from FNB in a week.</p>

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply26 May 2017, 14:10
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards

Complaints Resolution

Naomi Petersen

*** (option one)

RR
Reitz R's update26 May 2017, 15:55
Reviewer Update

Hi, Just called your call centre.

After verifying myself 3 times and holding for 10 min someone ended the call.

So no help from you guys.

The FNB connect, cell service is very weak and data speeds are pathetic.

RR
Reitz R's update29 May 2017, 14:54
Reviewer Update

Finally got through to the FNB App department technical team.

They say that currently the FNB banking app is not supported for the Nexus 6P.

Furthermore, they say because Android 8 has not officially been released they are still testing it to work with their app.