LP
Leroy P
1 reviews | Active since Apr 2012
30 Oct 2019, 07:06
FNB APP not verifying new device
I have been using the FNB App on my new device for a while now and my device is still seen as an unverified device.
This is becoming frustrating as my current verified device is basically unusable. And why can't a verified device add a new device as verified... This is not rocket science, but a mere two step authentication process.
Please get my new device verified immediately.
Regards Leroy Petedrsen
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Replies (1)
FNB (First National Bank)'s replyOfficial
30 Oct 2019, 09:00Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply30 Oct 2019, 09:00
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***