FNB APP NOT CORRESPONDING TO MY PERSONAL DETAILS.

Disappointed. I downgraded my account yesterday. Got my card and entered a new pin.

I tried to upload my profile on the app. It told me the details is not correct. I then tried all avenue's, it told me the card and pin is deactivated. The consultant told me to deactivate the app and reinstall it again. I did. But nothing works.

I cannot go back and forth into the branch. Can you please help me to activate this card.

It has been months to actually get this downgrade and now this. It has not been a pleasure dealing with FNB.