1 reviews | Active since Jun 2010
FNB App no longer works with 4S iphone
The last update of the FNB App no longer works properly on my 4S iphone. The pop up keyboard hides the fields where further information has to be inserted. I complained to FNB about this and was given the reference ********** Q and asked to submit screen dumps of the problem. This I have now done twice but am being ignored by FNB digital banking. If it is now impossible for my 4S to handle the App FNB should advise me how to download the previous version that did work OK and if/when they will change the latest version to work with the 4S iphone.
Good Day John ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day John ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***