JE
Jakobus E

1 reviews | Active since Jan 2013

21 Apr 2017, 08:03

FNB App & Coupon Notifications

<p>The coupons that are available on the app set the notification on my home screen. So I go look and it is this useless coupons. Then trying to get rid of the notifications is a futile exercise.</p> <p><br />Thus, I have something I don’t want, can’t disable, serves no purpose but behaves as if it is the primary function of the app. I assume FNB gets a kickback from advertising Checkers so flagrantly on their app.</p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Apr 2017, 09:24
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

***

Tel number: *** (option one)