NH
Nandi H

1 reviews | Active since Jun 2025

25 Nov 2025, 10:50

FNB app causing problems

Banking app not working now I still owe on a credit account I settled and closed. Money was paid into the accounta as listed settlement amount but yet the account is still open and incurring interest on "debit amount" that is not there

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Nov 2025, 11:27
Official
Good Day  Mrs Fernanda M G Haughton 
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused. 
  
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback. 
  
The reference number is:   ***NF.

For further request, you can email us on the below email address: 
  

Email address: *** 

Regards,
  
 Hello Peter Complaints Team 

Best regards,

NH
Nandi H's update25 Nov 2025, 11:58
Reviewer Update
I have sent an email to the above above mentioned email with the details of the complaint.