FNB APP CANNOT PURCHASE BUNDLES AT NIGHT
I am trying to purchase prepaid electricity via the FNB banking app in the evening and I ALWAYS HAVE AN ISSUE whereby the system is unavailable and then I need to take out my laptop and log into the banking web portal to purchase electricity, the last time 01 September at 8pm the consultant advised they are doing maintenance hence the error!!!!! VERY unhappy private client
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number *** was issued for your complaint. I have escalated your complaint to Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number *** was issued for your complaint. I have escalated your complaint to Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)