SL
Sherwin L
1 reviews | Active since May 2013
17 Oct 2019, 23:29
FNB APP Blocked for 48 Hours for no reason
My banking app got blocked just like that out of the blue. When I try and login, it just says incorrect login details.
Called the call center and they said I must wait 48 hours.
48 Hours? Why? They don't even say why this is happening.
FNB is becoming more and more useless and expensive.
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Replies (1)
FNB (First National Bank)'s replyOfficial
18 Oct 2019, 09:31Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply18 Oct 2019, 09:31
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
***