1 reviews | Active since Jun 2020
FNB APP BLOCKED, FNB ONLINE BLOCKED AND DEBIT CARD DEACTIVATED!!!!!
Last Friday afternoon my FNB app was blocked. I left a complaint on Hellopeter and had someone from FNB phone me on Saturday I ended up still with no app or online banking. Fnb online banking did not recognise my username, password or ID number. It responded with "internal error" or system unavailable. Monday morning I tried to register on line with a new username and password and after the 3rd attempt was successful, I then reactivated my FNB app which was successful. Only to receive a sms from FNB that my debit card has been deactivated. The link FNB provided to reactivate the card does not work. My online banking tells me the card is active but the FNB app tells me it is inactive. Once again nothing but incompetence from FNB.
