1 reviews | Active since Mar 2017

22 Dec 2019, 09:47

FNB app blocked

My app is blocked and I can’t unblock it. I don’t know how it was reset as the phone that receives isn’t with me! Now I can’t even buy airtime nor do any transactions even online as it sends everything to my app for approval which I can’t use!

I don’t know why my app was App without any warning Whatsoever from FNB, if I knew I would’ve brought my other other phone!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Dec 2019, 09:44
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is  ***NF

Regards

 Hello Peter Complaints Team

***