dB
durand B
1 reviews | Active since Mar 2019
07 Mar 2019, 15:42
FNB app
Hi
I bought Vodacom data this morning at 08:00am, the data still doesn't reflect on my phone but the money has been deducted from my account. i tried phoning FNB but no help.
Very very very bad!!!!!
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
07 Mar 2019, 16:51Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
FNB (First National Bank)'s reply07 Mar 2019, 16:51
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
dB
durand B's updateReviewer Update
12 Mar 2019, 08:25you have respond but still nothing was done, vodacom said it is your fault.
Bad Bad Bad service!!!!!!
dB
durand B's update12 Mar 2019, 08:25
Reviewer Update
you have respond but still nothing was done, vodacom said it is your fault.
Bad Bad Bad service!!!!!!