ZK
Zander K

1 reviews | Active since Jan 2019

22 Jan 2019, 09:18

FNB APP

To all Iphone users be aware

I had my phone ****** in December i use to use the fnb app on my apple device if they ***** your phone and manage to get into the app that they developed they will not not refund your monies that is ****** from your account because its the end users fault your password is being saved to IOS keychain i am waiting for the ***** department to get back to me with the calls i had with the call centre and letters which i will post as soon as i receive it from them please get a Nokia 3310 and use written cheque because FNB can not secure your money on Iphone or any IOS device please be advised

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Jan 2019, 10:31
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)