FNB another inefficient tale.

FNB really stretches the limit of inefficiencies. Last week i had an issue with with my Petro Card status not displaying on my profile, which is still does not, now there is an issue with my premier Cheque Card. I ordered the card 2 weeks ago, received the SMS notification and was told it would take 7-10 days to arrive. Today I contacted the Premier Call Center who put me through to CCD couriers, CCD couriers inform me that they advised FNB last week that they were given the incorrect cell number but FNB have done nothing to fix it. CCD couriers advise me they will only use the cell number provided by FNB, the Premier Contact agent said he would send the correct details but when I contacted CCD couriers again, they have not received anything.

FNB are unwilling or incapable of effective customer service. Time to change banks me thinks.