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Emma D

1 reviews | Active since Jun 2015

11 Jun 2015, 20:28

FNB Annual Pricing Review effective 01 July 2015

Dear James Fowle, <br> CEO: Premium and Business Core Banking FNB,<br> Thank you for your letter today informing me of the Annual Pricing Review for FNB's Fee Saver pricing option.<br> WOW! A 66.7% INCREASE!!!!<br> 66.7% - I rounded it up, but even at 66.***% my eyes are watering!<br> I am now having to lend FNB 66.7% more money interest free to do the job other banks elsewhere in the world do for FREE!<br> There is no indication in your letter as to why the increase is so steep. I can only assume that it's fowl(e) play James Fowle.<br> You don't include an email address so I have resorted to social media and Hello Peter for an answer. I look forward to your response.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Jun 2015, 12:13
Official
Hello emmadd,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 703144.

Regards,
Complaints Resolution
Naomi Petersen
Email address: ***
Tel number: *** (option one)