1 reviews | Active since Sept 2016
FNB ANNOYING CALLS
<p>CALL AFTER CALL I HAVE HAD TO TELL FNB CALL CENTRE AGENTS THAT THEY ARE NOT TO CONTACT ME. I ASK ON EVERY CALL THAT THEY ADD NOTES TO THEIR SYSTEM FOR THE NEXT AGENT TO KNOW THAT I AM IRRITATED BY THEIR CALLS AND THEIR SERVICE. THEY FAIL TO HEAR ME OR LISTEN TO ME! I AM TIRED OF THESE CALLS I ALREADY KNOW THEIR SCRIPT BY HEART AND HOW THEIR CALLS ARE RECORDED FOR QUALITY AND SECURITY PURPOSES.. BASICALLY I AM TIRED AND BORED AND FRUSTRTATED BY THESE CONSTANT TRYING TO SELL ME SOMETHING THAT I DONT WANT OR NEED. FNB PLEASE STOP</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
