FNB and Vodacom working with *********

On the 30th July 2020 my mother went to fnb Matatiele to increase her ATM withdrawal limit to R8000. Immediately after an increased limit she went to the banks ATM to withdraw funds but the message on the screen aas saying she reached her limit. She went back to the teller but she told her a lot of money jas been used in my mother's account. She asked her to assist and the teller said there's nothing she can do at that moment except to call ***** department. She also reported to SAPS and vodacom but even today they are making her life so difficult. She sent all the oroof she has but still there's no way forward. This looks like an inside job to me. We also reported the matter to her legal wise lawyers but they are also not helpful. She's so stressed as over R175 000 is gone in her bank account without fnb notifying or freezing the account with such unusual transactions. Please help

Regards, Nomkhwezi Mvinjelwa ***