CS
Christopher S

1 reviews | Active since Oct 2018

18 Oct 2018, 16:34

FNB and Unathorised Debit orders.

Over the past 2 Months several unauthorised debits totalling over R600 have hit my account. FNB cant help much. You have to do the stop order yourself if amount less than R200. and if more. FNB have to do it for you and charge R20 per item. What bull!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Oct 2018, 08:33
Official

Thank you for bringing this matter to our attention. We would like to apologize for the service failure.

Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is ***NF.

Kind Regards

Complaints Resolution

Tracey Sonickson

Email: ***

Tel Number: *** (Option One)