FNB AND THEIR ****TY FICA PROBLEMS

ABSOLUTELY PATHIC SERVICE. MY ACCOUNT WAS FROZEN FOR FICA PURPOSES YET I HAVE ON EMAIL A CONFIRMATION FROM 2 MONTHS AGO THAT MY FICA WAS UPDATED ACCORDINGLY.

CONTACTED MY BANKER, BEEN TO THE BRANCH, AND CONTACTED THE CALL CENTRE ALL TO NO SUCCESS.

THE CALL CENTRE IS SO PATHETIC AND *********** THAT THEY STILL ASK FOR THE SAME DOCS TIME AND TIME AGAIN.

NOW ITS BEEN 1 WEEK AND IT'S STILL NOT SORTED OUT.

WHEN WILL FNB START HIRING MORE COMPETENT STAFF SO THEY DON'T MAKE THESE MISTAKES AGAIN?