FNB AND THEIR SYSTEM ERRORS

on 28/11/2025, the FNB system deducted twice an amount of R550 from my account. Received a message that it was a system error, and they will reverse it. But now I have to fill in forms, and then only after 7 days will I get my money back. Which is unacceptable, as I need my money and can't wait for 7 days for FNB to sort out their issues. I want my money now