KR
Kyle R
1 reviews | Active since Dec 2011
28 Nov 2015, 12:35
FNB AND THEIR POOR SERVICE!
I am currently swapping my home loan to Nedbank from FNB. I have given them a 90 days cancellation notice so as to NOT incur any interest to cancel the home loan. My home loan is ready to be registered with Nedbank, but FNBs cancellation attorneys are requesting for 2 MONTHS INTEREST ON MY CAPITAL BALANCE UPFRONT! . ONCE AGAIN, I HAVE GIVEN A 90 DAYS CANCELLATION NOTICE PRIOR TO CANCELLING THE HOME LOAN! The cancelling attorney is REFUSING TO PROCEED AND INSISTING THAT I REQUIRE THE MONEY. FNB, SORT THIS OUT!
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
30 Nov 2015, 09:12Hello kyleraman,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Home loans who will provide you with feedback.
The reference number is 822060.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Home loans who will provide you with feedback.
The reference number is 822060.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply30 Nov 2015, 09:12
Official
Hello kyleraman,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Home loans who will provide you with feedback.
The reference number is 822060.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Home loans who will provide you with feedback.
The reference number is 822060.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
