FNB- And the ***** saga continues

<p>I filed a complaint with the horrible staff at FNB last week and had a woman shouting at me like she forgot who the customer is and refusing for me to spwak to her manager. I opened a complaint about the fact that i have not given FNB authorisation to take money out of a different account besides the details i have given to them on the loan agreement. FNB then says to me "ok since we couldnt get hold of u , u now have no choice but to pay" so u ***** money from a bank account thats with ur company for a loan thats in arrears without my permission and think its fair? Seems as though i should take the issue further...</p>