MO
Michael O'Neil

1 reviews | Active since Feb 2010

18 Jul 2022, 18:44

FNB and TakeAlot are best buds!!

I have an issue with with FNB using Takealot.

Takealot has this trick to make you pay indirect via FNB without them having to spend money on calls to you and this is the rule. 1 phone call under 2 min allowed. Any further call to client afterwards, they will do an autodial to your voicemail of your number but drop it 1 sec in. It will never ring on your end. you will just see the missed call message.

Then takealot sms you a response that they tried to make contact and you should call them. LAZY *******s.

FNB to blame for not listening to FNB clients when they complain.

When I want to complain about them to FNB, FNB tells me to lodge a complaint with Ombudsman. Really FNB bankers, really??!

FNB's so called online bankers are a waste of time and does not serve the clients of FNB.

If I wanted an index of contacts or anything not service related then they can help. Lately what ever I ask them, I get redirected.

I get directed to call FNB as they cant assist. Why do these so called bankers even get paid?

When I do call, I hold on for 15min, I get transferred to a rate our service, message. I will rate you 1 like I rate FNB 1 star.

Which banks will care? because FNB doesn't.

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