jS
jay S
1 reviews | Active since Sept 2010
10 Sept 2015, 16:26
FNB and Smart Devices.
Hi.<br> I app**** for a smart device product through the FNB website, I was refused and the message was to contact FNB which I did.<br> I was under debt review and have come off it and the necessary documentation was sent through to confirm this. <br> The person I dealt with was Trevor Dell, and most of his responses were copy and paste while trying to assist me to sort out my status with FNB with regards to the debt review. <br> <br> I would really appreciate somebody who could give me proper response and not a copy and paste answer just to get rid of a person and their problem.<br> Thank you.
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Replies (1)FNB (First National Bank)'s replyOfficial
10 Sept 2015, 16:54Hello nivo,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Smart Devices who will provide you with feedback.
The reference number is 758451.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Smart Devices who will provide you with feedback.
The reference number is 758451.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply10 Sept 2015, 16:54
Official
Hello nivo,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Smart Devices who will provide you with feedback.
The reference number is 758451.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Smart Devices who will provide you with feedback.
The reference number is 758451.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
