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Abygail A

1 reviews | Active since Jan 2013

30 Aug 2016, 08:57

FNB AND REFUNDS - DISGUSTING

<p>so i was charged by fnb connect for a sim that i cancelled a month ago</p> <p> queried it and was told all sorts of stories as to the origin of the charge .. i was even told i made a cellphone transfer .. i then insisted it be invetgated</p> <p>my banker ca,e back to me 2 weeks later teling me its fnb connect and they will refund me on the 22nd</p> <p>its now thw 30th and no refund has been done</p> <p>Now is my monet safe with a bank that cant even trace their own transactions and refund timeously ???</p> <p>I WANT MY REFUND TODAY !!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Aug 2016, 10:39
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ********** .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)