1 reviews | Active since Aug 2017
FNB and PAYPAL - the ****
FNB misrepresents itself to the point of being con artists - we are trying to get money from PAYPAL submitted to us and can only use FNB - although we don't have an account with them - its impossible to do without being forced to have a FNB account plus phoning the call centre is like talking to the mountain ....how can it be that FNB has the monopoly and forces us to have accounts etc ? and the bad service ?
Good day Lindie,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FN Pay Pal for assistance.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Lindie,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FN Pay Pal for assistance.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)