1 reviews | Active since Sept 2018
FNB and online Passport renewals
It is most frustrating and infuriating that online e home affairs is linked to one FNB branch!!! You can't get an online booking for your passport in October 2018 nor can you make a booking for November and the online submission expires in 60 days!!! Not shy to take money. I can't even ask another bank to do the fingerprinting!!!!
Good Day
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***