FNB!!!!!!******* AND NOT TO BE TRUSTED!!!!!! STAY AWAY!!!!!

VERY BAD SERVICE!!! STAY AWAY FROM FNB YOUR MONEY AND ONLINE ACCOUNT IS NOT SAFE WITH FNB. ACCOUNT WAS HACKED, FNB KNEW AS THEY PHONED US ABOUT THE TRANSACTIONS THATS HAPPENING AND WE REPORTED TO FNB ***** DEPARTMENT (MOST USELESS DEPARTMENT) THIS HAPPENED OVER XMAS AND THOSE TRANSACTIONS WERE STILL PENDING. WE CALLED THEM EVERYDAY AND ALL THE CONSULTANTS AND PRIVATE BANKER WILL TELL YOU IS THAT IT IS WITH THE INVESTIGATING OFFICER AND THEY CANT HELP. WENT TO THE BRANCH AND THEY ALSO CALLED AND WE WAITED FOR 45 MIN JUST TO BE TOLD THE SAME USELESS LINE!! SINCE THEN WE PHONED EVERYDAY AND NO ONE CARES AND NO HELP JUST THAT ITS WITH THE INVESTIGATION TEAM. ON THE 27TH THE TRANSACTION WENT THROUGH AND R10000 ARE GONE. WE CONTACTED THEM AGAIN NO HELP, PRIVATE BANKER ALSO NO HELP. THE TRANSACTION HAPPEND ON THE 24/12 AND FNB KNEW IT AS THEY CALLED, SINCE THE 25 WE ARE THE ONCE CONTACTING FNB TRYING TO GET AN UPDATE AND NEVER DID FNB PHONE TRY TO GIVE US A PROPER UPDATE OR FEEDBACK. ON THE 3RD JAN WE MANAGED TO GET HOLD OF SOMEONE AND THEY SAID THEY FNB WILL NOT ASSIST AS WE APPROVED THE OTP OR BANKING DETAILS WAS GIVEN TO THEM AND THIS COULD HAVE TAKEN PLACE IN NOVEMBER AND THEY ONLY DID THE TRANSACTION IN DECEMBER SAYING THAT WE APPROVED THE TRANSACTION AND WE DID NOT!!! WHY WOULD FNB PHONE ON THE 24TH TO TELL US THAT THERE IS *****ULENT TRANSACTIONS TAKING PLACE AND THEN BLAME US FOR THIS!!! ON THIS DAY 05 JANUARY 2023 WE STILL HAVE NO FEEDBACK AND CALL FROM THE BANKER OR ***** TEAM WE WENT ON THE FNB SECURE CHAT WITH THE REFERENCE NUMBER AND WE WERE ADVISED THAT CLAIM IS REJECTED WITH NO REASON OR EXPLANATION. NO EMAIL AS WELL THAT WAS PROMISED ASWELL DURING OUR PREVIOUS CONVERSATIONS. FNB IS NOT SECURING YOUR ONLINE PROFILE AND ITS BEING HACKED AND THEN FNB DOES NOT WANT TO HELP OR TAKE ACCOUNTABILITY FOR THEIR INCOMPETENCE. FNB DOES NOT CARE ABOUT CLIENTS, THEY ARE NOT TO BE TRUSTED WITH ANYONES MONEY. CAN FNB PROOF THAT THIS WAS NOT AN INTERNAL JOB??? STAY AWAY FROM FNB!!!!! STAY AWAY FROM FNB!!!! STAY AWAY FROM FNB!!!!! THEY ARE ******* AND NOT TO BE TRUSTED. - MY ACCOUNT WAS HACKED AND MONEY WAS TRANSFERED FROM 1 ACCOUNT TO ANOTHER ACOUNT WHAT OTP DO YOU NEED FOR THAT. THAT IS HOW THEY MADE A PAYMENT. THEY WERE IN MY ACCOUNT FNB DO YOU UNDERSTAND THAT!!!1