MC
Monique C

1 reviews | Active since Sept 2019

17 Sept 2019, 12:21

FNB and missing payments!

An instant transfer was done on Friday from an ABSA account into my FNB account. Till today I only have proof from ABSA of the transfer being complete from their side but FNB has nothing to show. They are useless and cannot assist me. They keep shifting the blame on ABSA who was able to show me evidence of where the money was. It is with FNB and I strongly believe FNB is inadequate and had taken my money. Well done FNB on another missing payment. You have done our country proud.This behaviour of yours is starting to look like *******. I want my money and I want answers!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Sept 2019, 13:07
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is     ***NF

Regards

 Hello Peter Complaints Team 

***