1 reviews | Active since Sept 2017
FNB and its own delivery company's are playing games
my name is DANIEL MADHACHI i ordered fnb cards online , for more thank a month i ddnt receive those cards , i went inside bank and did order the cards and today i have receive the 1 card that i ddnt even order a petrol card rather than my cheq card and credit cards,
i did contact fnb today and i spend about 30 mints on the phone used about 110 rand for airtime ..i was told some story tht i ddnt understand, my card wasm deliverd by CCD delivery and they told me tht the other cards are with DSV delivery they dont even answer the phone.
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)