NS
NATALIE S

1 reviews | Active since Apr 2013

04 Dec 2015, 11:23

FNB AND ITS NEW ****PY PRODUCT

I was called by FNB to switch me from my current Cellphone provider to their new FNB connect service. I was promised that my number would be ported same time with no glitches. Its been 3 days and i still cant get calls on my number and the i can access anything with this sim.<br> <br> I am not happy and I want to port back to my MTN # and now I have to send emails and there isnt anyone who can help me. I am so upset. I have been happy with the service ive received from FNB over the past 4 years but this has just made me think twice.<br> <br> <br> I AM FUMING AND REGRET EVER LETTING MYSELF BE A GUINEA *** OF A PRODUCT THAT IS MESSING UP MY LIFE . I AM WAITING FOR CALLS AND MESSGAES AND DONT KNOW WHAT IS HAPPENING BECAUSE I DON'T HAVE A ****** NUMBER.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Dec 2015, 12:52
Official
Hello thulithando,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 827322.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)