RK
Ramom K
1 reviews | Active since Jul 2018
02 Jul 2019, 11:03
FNB and Home affairs
I've scheduled an appointment to process my passport but require it a few day's before my appointment. Get to the Lifestyle centre branch and the lady looks at me with a straight face, saying. "We don't prioritise passport, Go to home affairs.
What BS is this.. I've paid, I require it and it's just an upright decline
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Replies (2)
FNB (First National Bank)'s replyOfficial
02 Jul 2019, 12:24Good Day Ramom Klein
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***
FNB (First National Bank)'s reply02 Jul 2019, 12:24
Official
Good Day Ramom Klein
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***
RK
Ramom K's updateReviewer Update
03 Jul 2019, 14:15Thank you...
However, I have not received a call from the branch manager as advised, instead, an email which does not address my complaint.
However, I have not received a call from the branch manager as advised, instead, an email which does not address my complaint.
RK
Ramom K's update03 Jul 2019, 14:15
Reviewer Update
Thank you...
However, I have not received a call from the branch manager as advised, instead, an email which does not address my complaint.
However, I have not received a call from the branch manager as advised, instead, an email which does not address my complaint.