FNB AND EBUCKS DO NOT CARE FOR PREMIER CUSTONERS

Its that time if the minth when fnb show how *********** and how careless they have become in regards to there loyal customers. For my peace of mind please kindly check for me whether I did not grow my savings for November by R1000 and I have a flexi fixed deposit and its term is 12 months, don't these bank activities allow me to move up to the next level in EBUCKS? And I did update my address a month ago but its still showing the old details. And how do I give FNB permission to market to me? I am already getting daily emails from FNB . I just think that ebucjs fir fnb is a way of making customers bank and bank with out the so called rewards that you advertise so energetically. Kindly answer all the above questions because I desperately need clarification. Why wasn't I moved up a reward level.

Regards Miss N Marais