HS
Hanlie S
1 reviews | Active since Jun 2021
06 Jul 2022, 09:24
Fnb and debit order bad service
I canceled my medihelp membership but the debit order was still deducted. I've been trying since the 2nd to get fnb to reverse it. I've lodge 4 disputes spend countless time on their secure chat just to be cut of time after time. Now finally they respond with this.
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Replies (2)HS
Hanlie S's updateReviewer Update
06 Jul 2022, 09:26Your General Complaint Reference Number *** been assigned to a Service Resolution Consultant in FNB Connect.
An investigation into your matter will now be initiated and we will be in-touch with you shortly.
An investigation into your matter will now be initiated and we will be in-touch with you shortly.
HS
Hanlie S's update06 Jul 2022, 09:26
Reviewer Update
Your General Complaint Reference Number *** been assigned to a Service Resolution Consultant in FNB Connect.
An investigation into your matter will now be initiated and we will be in-touch with you shortly.
An investigation into your matter will now be initiated and we will be in-touch with you shortly.
HS
Hanlie S's updateReviewer Update
06 Jul 2022, 09:28Wonder how long they gonna take to investigate while charging extra interest on my overdraft
HS
Hanlie S's update06 Jul 2022, 09:28
Reviewer Update
Wonder how long they gonna take to investigate while charging extra interest on my overdraft