GW
Gert W

1 reviews | Active since Oct 2012

30 Jan 2019, 14:06

FNB and CCD Couriers Terrible service

Cant believe FNB keeps on using CCD Couriers after such bad ratings and poor service.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Jan 2019, 14:44
Official
 Good Day,

Thank you for taking my call earlier. 

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention. 

 As per our telephonic conversation, a formal complaint has been logged and reference number ***F was  issued. 

I have referred the matter to the relevant department who will provide feedback. 

Once again, I do apologise for the inconvenience and frustration caused. 

Regards, 

Hello Peter Complaints Team 

*** (option one) 

FNB (First National Bank)
FNB (First National Bank)'s reply30 Jan 2019, 14:45
Official
 Good Day,

Thank you for taking my call earlier. 

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention. 

 As per our telephonic conversation, a formal complaint has been logged and reference number ***F was  issued. 

I have referred the matter to the relevant department who will provide feedback. 

Once again, I do apologise for the inconvenience and frustration caused. 

Regards, 

Hello Peter Complaints Team 

*** (option one)