MM
Mabutho M

1 reviews | Active since Oct 2018

30 Oct 2018, 11:10

FNB and CCD

After numerous calls with CCD and FNBprivate bankers, I still don't have my card. CCD decided they had my card for almost a month and decided to drop it at some small town in KZN. I have arranged via the bankers to have it sent to a branch closeby.

If I pay even a cent for the delivery of this card to this branch, I'm gonna have to close down my account

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Oct 2018, 10:26
Official

Good day Mabutho Asembo Mkhize,

We are sorry that your experience prompted you to contact us with a complaint.

We apologise for the inconvenience and frustration this has caused you.

Please refer to the e-mail sent to you to enable us to investigate this matter.

Regards,

Hello Peter Complaints Team

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