RL
Ronel L

1 reviews | Active since Sept 2018

10 Sept 2018, 13:33

FNB and Barrett & Assc Legal

I have tried the call centre, legal collections, get-back-to-me-FNB , now trying hello peter to get FNB to contact me please. I have a paid up/account closure letter from FNB dated 21/05/2018 , yet I still get harassment calls and spam sms from Barrett & Assc Legal claiming to act on behalf of FNB. They kindly offer a discounted settlement (would love to see a settlement offer on a zero balance??!!) and refuse to accept that I do not owe FNB anything . Since this collections office claim that FNB instructed them, could FNB kindly instruct them to BACK OFF my case as they are wasting my time. I would appreciate feedback and action on this matter.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Sept 2018, 09:56
Official

Good Day Ronel

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***