SO
SUMAYYA O

1 reviews | Active since Sept 2015

28 Sept 2018, 16:18

FNB - AN IDIOT BANK WITH BAD CUSTOMER SERVICE

I switched to Fnb from Standard bank, but Fnb decided to switch all my debit orders during the month but only decided to switch my salary today when my salary has already been paid into the Standard bank account. How stupid can Fnb be? Is this customer service?

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Sept 2018, 08:15
Official

Good Day Sumayya

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***