RB
Rudi B

1 reviews | Active since Sept 2016

22 Apr 2026, 12:38

FNB - Always underhanded and ***********

I was shown a message on top of my Online banking, stating I was pre-approved for an increase on my revolving credit. I then clicked on it and was shown the option to "Apply" which I clicked on. I was given a message that it was declined (underhanded click bait), I was given an option to apply for a Private Clients bank account (underhanded way to try and sell a different product) since I recently changed from that account to a different one due to the exorbitant banking fees and promised private bankers that you pay for but never actually is available or can help except to transfer you or forward an email. When I then declined to take up the Private Client offer I was shown a message that my Marketing Preferences has been updated (underhanded way to SPAM you even more but I did check and every option was still turned off for SPAM). I then received a phone call stating I was applying for a credit card and didn't complete the process, I advised no that is wrong and no I don't want to add anything. I then receive another phone call stating I app**** to increase my revolving plan but never completed the request, I again confirmed no I did complete it and was declined and then was then pushed to wards products I don't want.

So I was directly provided with false information to get a click I was then pushed a product I already cancelled (The same happened after I moved my Home Loan elsewhere at a 2% lower interest rate) I was then phoned twice and given a message that my marketing preferences were updated even though I did not.

Then as always I still receive unsolicited and ******* push SPAM messages from FNB even though I opted out of all options.

FNB over charges and provides no service, pushing you to use useless bots and then if you can get hold of a human it's a terrible experience, false messages to sell to you, misrepresentation while charging ridiculous fees

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