JM
Jack M

1 reviews | Active since Jun 2016

14 Aug 2017, 13:20

FNB always let me down

<p>Hey u people offer limit increase on internet banking I do it then it gives me 1 million errors and I finished all my airtime trying to call you now my lunch is over n airtime gone everyone at your call centre push me to next person what the hell is wrong with you'll??</p> <p>Call me 16h35 today !!!! I finish work that time on ********** 758 I'd no ********** 366081</p>

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Replies (3)
JM
Jack M's update14 Aug 2017, 13:23
Reviewer Update

********** 757 god I'm so angry my f airtime

FNB (First National Bank)
FNB (First National Bank)'s reply14 Aug 2017, 13:40
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

Your complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)

JM
Jack M's update14 Aug 2017, 17:28
Reviewer Update

Terrible service the woman u asked to call me clearly never read this complaint I said call me back at 1635 but she tries while I'm working plus leaves a dumb voicemail not even my correct name with a number that she never answers Jesus Christ can nobody solve my issue ?????? I am on t break 10h00 n lunch 13h00.... U people are useless why offer a limit increase n then it don't even work useless man I'm so angry god