FNB always dissapoints

I have had it with FNB. I app**** for a card online and was told it will be delivered on Thursday the 22nd of October. This didn't happen. I called to follow up and was told it will be delivered on Friday morning the 23rd of October. This has not happened. I called and I find a different consultation who tells me that the previous consultant didn't schedule the delivery and I will only receive the card on Monday. Wow FNB you don't prioritize your customers at all. How do I go on without a debit card for so many days? I'm really disappointed at your customer service!!!!