Fnb allows transactions on a cancelled card

Used to think FNB was the best bank. Easy to use, convenient. But a couple days ago, my card details was somehow ****** when I made an Online purchase. Ok thats not their fault, its a risk you take when you make Online card purchases. But I noticed the ******* transaction immediately, and phoned to have my card cancelled. Received confirmation via the App and sms that it has been cancelled. However, without having my actual card, and despite it being cancelled, these ****mers are still able to use it through toll gates and whatever else. Phone FNB again, they say sorry too bad. We cant stop it, we can open a ***** case that can take up to 30 days to investigate. So basically, my money is no longer safe with them. They just dont give a damn. So Ive now had to move my money out and I have every intention of opening a new bank account somewhere else. Disgusting that your money is not safe in a bank.