MFj
Mnr. Fourie jfourie.hpm

1 reviews | Active since Nov 2022

30 Dec 2024, 09:59

FNB allows *****, must be an inside job

Approximately R5000 was ****** out of my account with someone buying Roblox vouchers.

I informed FNB on the 22 that the transactions were *****ulent, yet they allowed it to go through!!

This is absolutely abysmal service! I've spoken to 6 different "advisors" at FNB with no result. This is absolutely appalling and I would advise everyone to stay away from this bank.

I don't even think their advisors are real. Ntokozo, Perry Rookshana and Bongiwe all brushed me off without any result. I am going to the ombudsman and will go to every social media platform out there.

No wonder South Africa has a junk status...

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Replies (1)
MFj
Mnr. Fourie jfourie.hpm's update30 Dec 2024, 14:04
Reviewer Update
Wow, you actually have an email address dedicated to Hello Peter complaints?? That goes to show your incompetence. Melvin from the ***** department said this would be escalated. The transaction was placed on the 21st, yet the money only went out on the 23rd AFTER I TOLD YOU IT WAS *****ULENT!!!

This is not good enough. I'm posting your response on social media tomorrow as all I get from FNB is platitudes. There is no update on the app and it doesn't even look like anything has been done, or that any investigation has been started.

Shame on you