1 reviews | Active since Aug 2015
FNB allowing unauthorized debit order
Good Day, an unauthorized debit order of R90 was deducted from my account on the 28th of July. <br> Please reverse the debit order as I have nothing to do with this company or heard of them before. I refuse to go to the branch, waiting in a queue and then be told that I have to contact who ever deducted the money. This happened to my husband years ago and he had to make numerous phone calls to get his money back while FNB feels that its not their problem. I googled this company AIG Life South Africa and there are thousands of complaints about them where people try to contact them as well as not getting their money back. I'm not the first client to complain to you about said company. YOU allow these deductions meaning you are responsible for my money that's why the bank gets paid a fee. A bank is there to safe keep people's money. Below you can go through all the complaints and see for yourself that its basically impossible to get your money back. http://hellopeter.com/search-reports?keyword=AIG+Life+South+Africa&keywordint=773014<br> <br> If you dont stop this, they will keep on deducting money. If nothing is done from your side, you can expect me to close my account along with husband & fam.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant Department who will provide you with feedback.
The reference number is 734415.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant Department who will provide you with feedback.
The reference number is 734415.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
